10-Year Promise | SPACESOFA Warranty

When investing in furniture, it’s essential to feel secure about your purchase. At Spacesofa, we understand that your furniture is not just an aesthetic choice but also a part of your daily life. That’s why we offer a comprehensive layered warranty designed to give you peace of mind.

Our warranty is divided into two main periods, ensuring that you are covered for different aspects of your furniture's durability and performance.

Full Warranty Period (First 5 Years)

During the first five years, we provide a full warranty that covers significant issues such as frame breakage or sponge collapse exceeding 2cm. If you encounter any of these problems, we will replace the affected parts at no cost to you. Please note that shipping costs for both the return and replacement will be your responsibility, but we believe this is a small price to pay for the assurance of quality.

Limited Warranty (6-10 Years)

After the initial five years, our limited warranty takes effect, covering you for an additional five years. During this period, if you need replacement parts, you will only need to pay 50% of the parts cost. We will cover all labor costs associated with the repair or replacement, ensuring that you won’t be left with unexpected expenses.

Disclaimer

While we strive to provide the best warranty possible, it’s important to note that certain damages are not covered. This includes pet bite damage, liquid immersion, and any man-made damage. We encourage you to take care of your furniture to enjoy its benefits fully.

International Claims

If you are located in the EU, you can submit your warranty claims through [Trusted Shops]. For our customers in the US, please reach out to [SquareTrade] for assistance. We want to ensure that no matter where you are, you have access to the support you need.

At Spacesofa, we stand behind our products and are committed to providing you with quality furniture that enhances your living space. Our 10-Year Promise is a testament to our confidence in the durability and style of our offerings. Should you have any questions or need assistance with your warranty, please don’t hesitate to reach out. We’re here to help!